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Earnings

Charter loses 172,000 internet customers as quarterly revenue declines

Charter Communications reported a loss of 172,000 internet customers in the second quarter, alongside lower revenue and adjusted EBITDA. A better-than-expected earnings-per-share result and $838 million of share repurchases did not remove concerns about broadband competition.

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Charter Communications lost 172,000 internet customers in the second quarter as its financial results weakened amid pressure on the U.S. cable industry.

Revenue declined 1.7% from a year earlier to $13.5 billion, while adjusted EBITDA fell 4.3%. The company also repurchased $838 million of shares during the quarter.

The subscriber decline matters because broadband is a central business for Charter and its Spectrum brand. Continued customer losses reinforce concerns that cable providers face structural competition from fixed-wireless and fiber services. Those pressures outweighed Charter’s better-than-expected earnings-per-share result.

The reported customer loss, revenue decline, adjusted EBITDA contraction and share repurchases are confirmed in the second-quarter results. What remains uncertain is whether Charter can stabilize its broadband customer base and how persistent the competitive pressure from fixed-wireless and fiber alternatives will be in future quarters.

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The results increase concern about Charter’s broadband trajectory and point to wider competitive challenges for U.S. cable companies facing fixed-wireless and fiber alternatives.